Privacy Policy

Last updated: Jun 2026

At Frog and Orange Clay, your privacy is important to me. This Privacy Policy explains what personal information I collect, how I use it, and your rights regarding your information.

Who I am

Frog and Orange Clay is a small handmade jewellery business based in Scotland.

If you have any questions about this Privacy Policy or how your information is used, please contact me at:

Email: frogorangeclay@gmail.com

What information I collect

When you place an order, contact me, or sign up to receive updates, I may collect:

  • Your name

  • Billing and delivery address

  • Email address

  • Phone number (if provided)

  • Details of your order

  • Any information you include in contact forms or custom order enquiries

Payment information is processed securely by my payment provider. I do not have access to your full payment card details.

How I use your information

I only use your information to:

  • Process and dispatch your order

  • Communicate with you about your order or enquiry

  • Provide customer support

  • Respond to custom order requests

  • Meet legal and accounting obligations

  • Send marketing emails if you have chosen to receive them

Marketing

If you choose to join my mailing list, I may occasionally send you updates about new products, events and special offers.

You can unsubscribe at any time using the link included in every email.

Sharing your information

I only share your information where necessary to run my business, including with:

  • Payment providers

  • Delivery companies (such as Royal Mail or courier services)

  • Website hosting and e-commerce providers (Squarespace)

  • Professional advisers where legally required (such as accountants)

I never sell your personal information to third parties.

How long I keep your information

I only keep your information for as long as necessary to fulfil your order and meet legal, tax and accounting requirements.

Cookies

This website uses cookies to improve your browsing experience, analyse website traffic and support the operation of the online shop.

You can manage or disable cookies through your browser settings.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Ask for incorrect information to be corrected

  • Request that your information is deleted where appropriate

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact me using the email address above.

Changes to this Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.